AutoServicing.com Customer Terms of Use
1. Bookings and website use governed by these Terms
1.1) Your use of this website and any bookings you make via this website are subject
to these terms of use (the 'Terms'). You agree to use this website in accordance
with and subject to these Terms. The Terms constitute the entire agreement between
you and Ocean Stream Technologies Ltd. , trading as Autoservicing, (“Autoservicing.com”).
If you do not accept these Terms, do not use this website and do not make a booking
via the website.
1.2) We facilitate the processing and booking of garage services (the "garage
services"). We do not provide, own or run any garages ourselves and in particular
we do not carry out work on any vehicle.
1.3) You confirm that you are of sufficient age to lawfully use this website, enter
into a contract and to create binding legal obligations for any liability you may
incur as a result of the use of this website. You understand that you are financially
responsible for all uses of this website by you.
1.4) When you make a booking on the website, you agree to enter into a contract
for services and YOUR CONTRACT FOR SERVICES IS WITH THE GARAGE, NOT AUTOSERVICING.COM,
WHICH IS ACTING AS AGENT FOR THE GARAGE. It is the garage’s responsibility
to provide you with the garage services. We are not responsible for the fulfillment
of any booking made through our website or for the quality of any services that
are booked.
1.5) You may be asked to review the garage services that you have received. We appreciate
all feedback, but please note that we may share your review with the garage in question
so that they can act on your feedback and make any necessary improvements. The garage
will have your contact details and may contact you to ask further questions about
your experiences in order to help them to make further improvements.
2. Making and cancelling a booking
2.1) On making a booking, you will be required to pay a non-refundable deposit (being
a fixed percentage of the total value of your booking). Autoservicing.com collects
this deposit for and on behalf of the relevant garage. On completion of the vehicle
service you will be responsible to the garage for payment of the balance of the
cost of the booking made by you, together with any other payments for any additional
services agreed directly with the garage.
2.2) You must use a credit card or debit card to make a booking.
2.3) Your non-arrival by the agreed check-in time may result in the cancellation
of your booking. Any amendments to your booking must be notified to and agreed with
the garage directly (but no refund of all or any part of the deposit will be made).
2.4) When a booking is confirmed Autoservicing.com will issue the booking confirmation
on behalf of the garage for each booking, but will not provide information about
any charges for additional services that may be required. The reference numbers
included on the booking confirmation should be quoted in all enquiries, cancellation
or modification of the booking.
2.5) If you need to cancel your booking please do so directly with the garage. Please
give the garage as much notice as possible so that the garage has the opportunity
to fill the slot with another customer.
2.6) DEPOSITS AND NON REFUNDABLE IN THE EVENT OF A CANCELLATION.
2.7) If you cancel your booking the garage may, at its sole discretion, agree to
reschedule your booking for another date or time. The garage is under no obligation
to reschedule bookings.
2.8) If you do not cancel your booking and you fail to show up for your agreed date
and time, the garage may cancel your booking, and your deposit will be non-refundable
3. Liability and disclaimers
3.1) In the event of a problem arising with the services provided by a garage, you
should contact the garage directly. If you have a problem with the booking that
you have made via our website please contact us directly at info@autoservicing.com
3.2) Autoservicing.com is the garage’s agent and, as such, it is not a party
to the contract between you and the garage for the provision of services and has
no responsibility or liability to you in respect of the terms of that contract.
In particular, Autoservicing.com is not responsible for:
- the accuracy or completeness of the descriptions of services that are displayed
on the Autoservicing.com website;
- the fulfilment of a booking made through the website;
- the quality or fitness for purpose of the garage and services that are or may be
booked through the website;
- any difficulty, accident, illness or any other problem which is caused by the garage;
- the ratings and reviews displayed on the website (the ratings are partly based on
the opinions and reviews of people who have booked and experienced the relevant
garage services);
- any error or failure in the making or recording of a booking which is due to your
error or which is due to any other circumstances that are outside Autoservicing.com’s
control (such as a power failure) or
- any cancellation of a booking by a garage for any reason whatsoever or any failure
to provide all or any part of the booked service by that garage
3.3) NEITHER AUTOSERVICING.COM NOR ANY OF ITS DIRECTORS, EMPLOYEES, AFFILIATES OR
OTHER REPRESENTATIVES WILL BE LIABLE TO YOU (OR ANY MEMBER OF YOUR CORPORATE GROUP,
YOUR AFFILIATES OR ANY OTHER PERSON OR PARTY WHO HAS AN INTEREST IN THE BOOKING)
FOR: (i) INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES, (ii) LOSS OF DATA,
INCOME, PROFITS, BUSINESS OR OPPORTUNITY OR (iii) LOSS OF OR DAMAGE TO PROPERTY,
IN EACH CASE ARISING OUT OF OR IN CONNECTION WITH THE USE OF ANY INFORMATION, PRODUCTS,
SERVICES, FACILITIES AND/OR THE MATERIALS OFFERED THROUGH THIS WEBSITE, EVEN IF
AUTOSERVICING.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, OR
SUCH LOSS OR DAMAGES WERE REASONABLY FORESEEABLE.
3.4) Our maximum aggregate liability to you (and any other party that has an interest
in the booking) in relation to any booking made through Autoservicing.com (whether
in contract, tort or otherwise) shall be limited solely to the value of the booking
fee that has been paid for that booking.
3.5) The listing of any garage services on the Website is not and should not be
taken as a specific recommendation from Autoservicing.com or a representation that
the garage services will be suitable for the user's purpose or that the travel services
will be of any particular quality.
3.6) TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, ALL REPRESENTATIONS, WARRANTIES
AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED,
INCLUDING WITHOUT LIMITATION REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS ABOUT ANY
OF THE SERVICES, FACILITIES, INFORMATION AND/OR MATERIALS ON THIS WEBSITE, INCLUDING
WITHOUT LIMITATION, THEIR ACCURACY, THEIR COMPLETENESS OR THEIR MERCHANTABILITY,
QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WEBSITE IS PROVIDED STRICTLY ON
AN "AS IS" BASIS AND, IN PARTICULAR, AUTOSERVICING.COM DOES NOT WARRANT
THAT THE INFORMATION PUBLISHED ON THE WEBSITE WILL BE ERROR-FREE OR THAT THE WEBSITE
WILL BE VIRUS OR BUG-FREE.
3.7) Nothing in these Terms shall operate to exclude or limit liability arising
out of: (i) fraud or fraudulent misrepresentation or (ii) death or personal injury
resulting from the negligence of the party seeking to rely on the exclusion or limitation.
4. Credit and debit card security
4.1) Autoservicing.com makes reasonable efforts to ensure that all credit card and
debit card transactions carried out via this website are secure. HOWEVER, if unauthorised
charges appear on your credit card or debit card statement for any card used on
this website at any time during or after you make your booking, Autoservicing.com
shall not be liable or responsible in any way in respect of any damage or loss of
whatsoever nature suffered by you arising from or in any way connected with said
use, transaction or disclosure, save where such unauthorised charges appear as a
direct result of Autoservicing.com's negligence and subject to any statutory rights
which you may have.
5. Intellectual Property rights and web-links
5.1) The information, content, software, graphics, text, sounds, images, buttons,
trademarks, service marks, trade names and logos ("Materials") contained
in this website are protected by the laws of copyright, trademarks, database rights
and other intellectual property rights under national laws and international treaties.
The parties hereby agree that Autoservicing.com or its licensors (as the case may
be) retain all right, title, interest and intellectual property rights in and to
the Materials. You may not modify, copy, distribute, transmit, display, perform,
reproduce, publish, license, create derivative works from, transfer, or sell any
Materials. Nothing in these Terms shall be construed as transferring or granting
(by implication or otherwise) to you any licence or right in or to the website content.
5.2) This website may contain hyperlinks to websites operated by parties other than
Autoservicing.com. Such hyperlinks are provided for your reference only. Autoservicing.com
does not control such websites and is not responsible for their contents. The inclusion
of hyperlinks on this website to such other websites does not imply any endorsement
of the material on such websites or any association with their operators.
5.3) Autoservicing.com's website is made available for personal use. You may not
copy, monitor, screen-scrape, spider, deep-link or reproduce any content, information
or software displayed on this site for any commercial or competitive purpose.
6. Indemnity
6.1) You agree to indemnify and hold Autoservicing.com, its subsidiaries, affiliates,
officers, agents and other partners and employees, harmless from any loss, liability,
claim or demand, including reasonable legal fees, made by any third party due to
or arising out of your use of the website in contravention of these Terms.
7. General
7.1) Autoservicing.com's failure to enforce at any time or for any period any one
or more of the Terms shall not be construed as a waiver of them or the rights attaching
to any of them.
7.2) The headings used in these Terms are for convenience only and shall not affect
the meaning or scope of these Terms or otherwise be given other legal effect.
7.3) Autoservicing.com reserves the right to change these Terms as well as the contents
of this website for any reason and without liability to you, any other user or any
third party. This right shall not affect the Terms accepted by you upon making a
legitimate booking or purchase using this website. You should check these Terms
for any changes each time you access the website.
7.4) These Terms and your use of this website are governed by the laws of the Republic
of Ireland. You hereby consent to the exclusive jurisdiction of the Republic of
Ireland courts in all disputes arising out of or relating to the use of this website
each time you access the website. Use of this website is not authorised in any jurisdiction
that does not give effect to all provisions of these terms and conditions including,
without limitation, this paragraph.
7.5) You agree that no joint venture, partnership, employment, or agency relationship
exists between you and Autoservicing.com as a result of these Terms or your use
of this website. Autoservicing.com's performance of these Terms is subject to existing
laws and legal process and nothing contained in this agreement is in derogation
of Autoservicing.com's right to comply with law enforcement requests or requirements
relating to your use of this website or information provided to or gathered by Autoservicing.com
with respect to such use. If any part of these Terms is determined to be invalid
or unenforceable, including but not limited to the "Liability and disclaimers"
section, then the invalid or unenforceable provision shall be deemed to be superseded
by any such valid, enforceable provision that most closely matches the intent of
the original provision and the remainder of these Terms shall continue in effect.
A printed version of these Terms and of any notice given in electronic form shall
be admissible in judicial or administrative proceedings based upon or relating to
this agreement to the same extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed form. Although
Autoservicing.com cannot monitor the conduct of its users offsite, it shall be a
violation of these Terms to use any information obtained from this website in order
to harass, abuse or harm other persons, or in order to contact, advertise to, solicit
or sell to any user or person without their prior express consent.